Great concept, but...
I downloaded this app when my dryer was malfunctioning. Was pretty excited to have troubleshooting done for me, but the code came back that there was nothing wrong. After normal troubleshooting, found and replaced the thermal fuse that wasnt letting the dryer heat up. Basically the "smart care" portion of this app is worthless meaning any "smart care" function on products is worthless as well.
Personally, I would trade the frills of this apps connectivity for better product reliability.
BR4 about
Samsung Smart Washer